SHIPPING POLICY

​We don’t just want your bathroom and kitchen to smell amazing—we want everyone’s bathroom and kitchen to smell amazing. So yes, Sinkcense ships across the globe. Cue the confetti. 🎉

 

How We Ship

    •    Every Sinkcense leaves our hands packed with care (and a tiny bit of jealousy that it gets to travel more than we do).

    •    Orders ship within 2–3 business days because procrastination is for laundry, not incense holders.

    •    We partner with trustworthy carriers who know their way around passports and customs forms.

 

Where We Ship

    •    Worldwide. From Brooklyn to Bali, Paris to Perth—if the mail can reach you, so can Sinkcense.

    •    Some remote spots may take longer, but hey, your bathroom vibes will be worth the wait.

 

Delivery Times

    •    U.S.: 5–7 business days.

    •    Europe & Canada: 7–14 business days.

    •    Everywhere else: 10–21 business days (depending on how chill your local customs office is).

 

Shipping Costs

    •    U.S.: Flat $5.

    •    International: Calculated at checkout based on distance, carrier rates, and how grumpy your local customs office feels that day.

    •    Orders over $50: Free shipping in the U.S.

    •    Orders over $100: Free shipping worldwide.

 

Problems?

    •    If your package shows up looking like it survived a medieval jousting tournament, email us within 7 days.

    •    Send pics—we’ll fix it, no incense smoke signals required.

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In short: We ship fast, we ship far, and we ship with love (and cardboard). No matter where you live, your kitchen and bathroom are about to smell like they’ve leveled up.

We love our Sinkcense incense holders, and we think you will too. But hey, sometimes life happens. Maybe you changed your mind. Maybe your cat decided it prefers the box it came in. Either way, here’s how we handle it:

 

Return Window

    •    You’ve got 30 days from delivery to decide if Sinkcense sparks joy (and good smells).

    •    After that, it’s officially yours, forever and ever.

 

Condition

    •    Products must be unused, unburned, unsoaked, un-anything (basically new condition).

    •    If you tried to test it out with a bonfire experiment… sorry, that’s on you.

 

Refunds

    •    Full refund back to your original payment method, minus shipping.

    •    If it was a gift, we’ll issue store credit—because re-gifting should be fun, not awkward.

 

Exchanges

    •    Wrong scent? Wrong vibe? No problem. We’ll happily swap it out once.

    •    We’ll cover return shipping if it’s our mistake. If it’s a “you just don’t vibe with eucalyptus in the bathroom” situation, shipping’s on you.

 

Damaged or Defective

    •    If your order arrives looking like it survived a mosh pit, email us within 7 days.

    •    Send pics—we’ll fix it faster than you can say “incense-sational.”

 

In short: If something’s wrong, we’ll make it right. If you changed your mind, that’s cool too. Life’s too short (and too smelly) for complicated return policies.